xMatters provides an automated incident management platform powered by purpose-built AI, designed to help DevOps, SREs, and Ops teams streamline operations. The platform automates incident management, enriches alerts with context, and eliminates the complexities of disconnected tools, enabling teams to respond faster, reduce operational burden, and scale with confidence.
Key features include:
- Workflow Automation: Utilize no-code and low-code integrations to build flexible workflows that proactively address issues, even during deployments.
- Frictionless On-Call: Seamlessly manage on-call schedules, automatically escalate incidents to the right personnel, and act on detailed alerts from any location.
- Adaptive Incident Management: Employ a resilient approach to incident management that automates resolution, protects customers from disruptions, and facilitates learning from every event.
- Signal Intelligence: Cut through alert noise from multiple monitoring tools with filtering, suppression, alert correlation, and intelligent routing based on roles or functions.
- Actionable Analytics: Gain quick insights into key metrics to identify inefficiencies, fostering improved collaboration and productivity across engineering and operations teams.
xMatters offers unlimited, adaptable integrations with popular tools such as Slack, New Relic, Jenkins, Microsoft Teams, Jira, Bitbucket, AppDynamics, Dynatrace, Zendesk, and Google Cloud. Customers have reported significant improvements, including 95% faster response times, a 90% reduction in Sev1 incidents, and 35% more software releases.
