Lyssna is a comprehensive user research platform designed to empower product teams to build user-loved products through deep audience understanding. It streamlines the entire research process, from creating studies and recruiting participants to gathering feedback and analyzing insights.
Key Features:
- Moderated Interviews: Facilitate live user interviews with integrated scheduling, session management, and feedback analysis. It integrates seamlessly with popular tools like Zoom, Microsoft Outlook, Microsoft Teams, and Google Calendar.
- Unmoderated Tests: Conduct scalable unmoderated tests using various methodologies, allowing for rapid iteration and learning. It supports integrations with design tools like Figma.
- Surveys: Utilize powerful survey tools for market research, design validation, and follow-up questions to collect feedback, identify trends, and gain clarity for confident, user-driven decisions.
- Recruitment: Recruit participants efficiently, either by sharing a link or by leveraging Lyssna's panel of over 690,000 vetted B2B and B2C participants, filterable by 395+ attributes.
- Template Library: Access a wide range of pre-designed templates to quickly set up studies for common use cases like testing online shopping experiences, assessing early prototypes, evaluating pricing models, improving information architecture, and optimizing email subject lines.
- Security & Compliance: Offers robust security features including team management, SOC 2 compliance, GDPR compliance, Single Sign-On (Google SSO, SAML), and custom password policies.
Use Cases: Lyssna provides tailored solutions for various roles, including Product Designers, UX Researchers, Product Managers, and Marketers, helping them achieve their specific goals by integrating user insights into their workflows.
