Glean is a comprehensive Work AI platform designed to empower every employee with AI Assistant and Agents, leveraging your company's knowledge to enhance productivity. It centralizes information and automates tasks securely across the enterprise.
Key Features:
- Glean Assistant: A personalized AI assistant that adapts to individual user needs, helping to find answers, generate content, and summarize information from various sources.
- Glean Agents: Tools to create and manage powerful AI agents that automate repetitive tasks, orchestrate departmental processes, and streamline workflows at scale.
- Glean Search: The foundation of enterprise AI, enabling users to quickly find relevant information, documents, and people across all connected applications, wherever it lives.
- Glean Protect: Ensures secure and trustworthy AI deployment with real-time permissions and robust data governance, safeguarding sensitive enterprise data.
- Platform Extensibility (APIs): Offers APIs, SDKs, and custom plugins to extend Glean's capabilities and integrate with any application, allowing for the creation of generative AI experiences.
- 100+ App Connectors: Seamlessly integrates with over 100 enterprise applications, including Google Drive, GitLab, ServiceNow, Microsoft SharePoint, OneDrive, Outlook, Box, GitHub, Zendesk, Microsoft Teams, Gmail, Confluence, Slack, Jira, and Salesforce.
Use Cases: Glean transforms work across various departments:
- Engineering: Debug code, explore insights, and accelerate product development.
- Customer Support: Resolve incidents faster and engage customers with confidence.
- Sales: Review accounts, close deals quicker, and connect effectively with buyers.
- People (HR): Streamline new hire setup and improve internal communication.
- IT: Enhance patch compliance and automate service management tasks.
- All Teams: Find & understand information, create & summarize content, and automate work processes.
Glean aims to save up to 110 hours per user/year, with high adoption rates and quick return on investment, as highlighted in the Forrester Report.
