Mews is a leading cloud-native hospitality management system trusted by over 12,500 properties globally. It revolutionizes hotel operations by automating manual tasks, personalizing guest experiences with AI, and significantly boosting revenue through an intuitive, all-in-one platform.
Key Features & Use Cases:
- Cloud-Native Architecture: Ensures instant platform updates, best-in-class security, and accessibility anytime, anywhere, from any device, eliminating concerns about downtime or laborious IT tasks.
- Diversified Revenue Streams: Beyond traditional room bookings, Mews enables properties to generate revenue from various sources, including hourly, daily, or monthly bookings, and management of spaces like parking or meeting rooms directly within the PMS. It also provides true data insights into how guests utilize services like breakfast.
- User-Friendly Interface: Designed for ease of use, Mews allows staff to learn the system quickly, reducing training time and mitigating the impact of staff turnover with its intuitive design, automation capabilities, and interactive dashboards.
- Embedded Payments: Offers a seamless, secure, and reliable payment processing platform. Mews Payments automates transactions, reduces manual errors, tokenizes card data for one-click purchases, and ensures PSD2 compliance for top-tier security.
- Comprehensive Customer Support: Provides fast, friendly, 24/7 support in multiple languages, including a self-service help center, AI chatbot, digital ticket submission, and live chat options (with Premium plans). Local support teams are available around the clock in key regions.
Mews caters to a wide range of hospitality businesses, including individual hotels, groups and chains, small hotels, hostels, alternative accommodations, and motels, empowering general managers, revenue managers, IT managers, and F&B managers to optimize their operations and enhance guest satisfaction.
