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Protel is now Planet

Welcome to Protel's new home! Our exciting journey, software, support and hospitality dedication continues here at weareplanet.com

Published: 2025/12/24

Introduction

Protel has transitioned to Planet, continuing its dedication to hospitality. This platform offers a comprehensive suite of software and payment solutions designed to create seamless guest experiences for hotels, retail, and travel sectors.Key features include:* Protel Cloud PMS: An intuitive Property Management System that helps hotels enhance guest experience, streamline communication between departments, and manage billing and invoicing efficiently.* Protel Marketplace: An integration marketplace providing ready-to-deploy, customizable hotel-friendly applications that seamlessly integrate into the existing technology stack.* Hotel Booking Engine: Offers an easy and efficient booking journey for potential guests, giving hotels a competitive edge.* Payment Solutions: A range of options including online payments, in-person payments, Dynamic Currency Conversion (DCC), and Multi-Currency Pricing to localize the checkout and browsing experience for international customers.* Order Management Software: For retail businesses to efficiently fulfill online orders from their stores.* Hospitality Network: Enterprise Wi-Fi, in-room entertainment, and fully managed hotel infrastructure.* Tax Free Solutions: Issuing and tracking VAT refunds for merchants and shoppers.Planet is committed to exceptional customer support, offering dedicated Protel Support, a ticketing system for existing customers, and remote support for troubleshooting. The platform also emphasizes GDPR compliance, ensuring data privacy and security.

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