Wati is the #1 WhatsApp growth platform, offering an easy-to-use, scalable AI-native solution that drives faster ROI from the first marketing touchpoint through the sales cycle to ongoing customer success. Key features include:
- AI-Powered Chatbots: Utilize AI-powered, human-like chatbots for various use cases, including an Inbound Intelligence Agent to qualify leads and close sales 24/7, and an AI Support Agent that can be trained in minutes to deflect up to 60% of customer queries.
- Unified Inbox: Manage all customer conversations from WhatsApp, Instagram, Facebook Messenger, SMS, and calls within a single unified inbox, empowering teams with collaboration tools, tags, and customer history.
- Marketing Solutions: Acquire, engage, and qualify leads with personalized campaigns at scale, leveraging Click-to-WhatsApp (CTWA) ads for Meta and Google to improve ROI, and sending personalized broadcast messages with high delivery rates.
- Sales Acceleration: Nurture leads, build pipelines, and close deals faster with features like real-time lead qualification, automated lead routing to the best-fit sales reps, and a collaborative workspace for sales teams.
- Customer Support: Provide instant, accurate, and multilingual answers 24/7 using an AI Support Agent trained on your knowledge base, intelligently route complex conversations to human agents, and enhance operations with data-driven insights.
- Integrations: Connect Wati with over 100 existing tools and apps to streamline workflows and empower teams.
- Compliance: Wati is compliant with GDPR, CCPA, and AICPA standards, ensuring data privacy and security.
