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Ruby

15,000+ small businesses trust the virtual receptionists at Ruby to create meaningful connections over the phone and through live chat, 24/7.

Published: 2025/12/24

Introduction

Ruby offers a comprehensive virtual receptionist and live chat solution designed for small businesses. Leveraging industry-leading training and AI-enhanced technology, Ruby's friendly customer service experts provide 24/7 live answering in both English and Spanish, ensuring every caller interacts with a real person with an average answer time under ten seconds. Key features include flexible call forwarding, lead qualification and intake, appointment scheduling, payment processing, outbound calling, robocall filtering, and a top-rated mobile app. Ruby helps businesses reclaim over 10 hours per month and captures more than 1.6 million leads annually, supporting a wide range of industries from legal and healthcare to home and business services.

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